TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY
To provide customers with quality shopping and user experience, we guarantee to replace or issue a refund or provide acceptable solutions for any defective products (as customers prefer) from the date of purchase up to 2 years.
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may be requested within a month from the date of purchase, by sending your Amazon order number to the mailbox: firstname.lastname@example.org
The warranty is not transferable. We only provide warranty services to buyers who purchased from our Amazon store and possess the purchase proof, and not to any other purchaser or subsequent owner.
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by checking the order details before contacting us.
WHAT IS COVERED
- Received defective or used (proof needed) products;
- Received with missing parts;
- Defective item under proper use.
WHAT IS NOT COVERED
- Purchased from non-Amazon channel or other physical stores;
- Gift without proof of purchase;
- Tampering/ abnormal use/ accidental damage or commercial use;
- Replacements and parts;
- Installation fee/ labor fee.
Worldwide shipping is avalable for our customers.
Free shipping in the US for orders over 25$.
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges (US).
With free shipping, your order will be delivered 5-8 days after all your items are available to ship, including pre-order items.